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Shawna was raised in Halifax, and is a graduate of Dalhousie University with a Bachelor of Science in Psychology, and a Certificate in Human Resource Management from Saint Mary’s University. Following a lengthy career in group benefits with Maritime Life Assurance Company and Manulife Insurance where she worked in various leadership roles, Shawna joined Nova Scotia Pension Services Corporation in 2009 and her career in pensions began.
In her current role, Shawna is responsible for the teams that manage all active and retired member inquiries and transactions. She has extensive experience in benefits, people management, and customer service.