Our Culture

Our Vision

To strengthen the retirement future of Nova Scotians

Our Mission

To provide outstanding pension services

Our Values

• Commitment: to provide the highest quality service
• Trust: to act with integrity and to make sound decisions
• Respect: to show consideration to our members and our colleagues
• Expertise: to build and retain a diverse and talented team
• Collaboration: to build mutually beneficial relationships

Our Key Strategic Objectives

Client Service:  anticipate and respond to the changing retirement landscape

• provide comprehensive expert support to our clients
• broaden education and promote retirement planning
• adapt investment strategies to meet shifting challenges

Operational Excellence:  create efficiencies and manage risk

• continually improve the way we do business
• foster a risk-aware and risk-responsible culture

Value Leadership:  champion solutions that enhance sustainability

• leverage existing relationships and seek beneficial new ones
• always strive for pragmatic, meaningful results

People:  have the right people in the right jobs at the right time and provide a desirable place to work

• forecast future resource needs
• enable and develop our people
• ensure roles remain relevant and impactful